Frequently Asked Questions

You and your counselor will discuss duration and frequency of treatment, which often depends on your goals for counseling. Each session is approximately 50 minutes long.

Counselor rates are determined by licensure, experience and other factors. Generally, our rates are as follows:

• $100 per hour for our fully licensed clinicians
• $75 per hour for pre-licensure clinicians who have completed their graduate degree
• $50 per hour graduate students completing their internship

We accept major credit cards. You may also use your HSA or FSA account. 

We do not take insurance. However, we can provide you with a superbill that you can present to your insurance for their consideration to reimburse you.

Choosing counseling is an investment that will yield blessings for you now and in the future. Our fees are structured not to make service delivery an impediment to you. However, please inquire if your church is interested in sponsoring a portion of your counseling fee, or if you feel that the cost of counseling is a financial barrier to you.

If you have additional questions about fees, please inquire directly by filling out our inquiry form.

Our counselors see clients from all religious and spiritual perspectives and will meet you where you are at on your spiritual journey. You do not need to attend or be a member of Parkway Bible Church to receive counseling.

Our counselors are in various stages of licensure. Please see our counselor bios for more information on each counselor’s specific credentials.

Our counselors operate off an appointment schedule (no walk-ins). Please fill out our inquiry form at the bottom of this page to get started.

Parkway Counseling Center does not offer emergency counseling services.   If you need immediate care, please call 911, or go to your nearest emergency care facility. 

If you are experiencing a mental health crisis, please contact the Travis County Crisis Intervention Team (CIT) at TCSO_CIT@traviscountytx.gov  or by phone at 512-854-3430. 

The CIT works in partnership with the Austin Police Department and the Integral Care Mobile Crisis Outreach Team to connect the mental health consumer to the help they need. They can respond to any location within Travis County, including the city of Austin, 24/7.

Prior to seeing a counselor, please enroll as a prospective client by filling out the inquiry form. Once enrolled, the intake coordinator will reach out to you and schedule a consultation meeting to begin the process.

Thereafter, you will be assigned to a counselor based on your needs and counselor availability.